Fulfillment, from stock to delivered order.
Picking, packing, and dispatch operation order by order — for B2C, D2C, and marketplace operations. Coordinated in partner logistics centers, integrated with distribution.
What this operation is for.
Prepare and dispatch orders individually — typically for end consumers or scattered points of sale. Unlike warehousing, fulfillment involves unit-level handling and integration with a sales platform.
Typical scenarios.
Recurring B2C operation
Brand that sells directly to the end consumer through its own e-commerce or marketplaces.
Entry of imported brand into Brazil
International product that requires a national unit-by-unit dispatch operation.
Strong seasonality
Companies with peaks (commercial dates, collections) that do not justify an internal DC all year round.
Expansion without immobilizing CAPEX
Preference for variable operation instead of proprietary picking/packing structure.
Modalities available in this layer.
- 01
Direct B2C
Dispatch to end consumer via own e-commerce.
- 02
Marketplace
Integration with marketplaces (Mercado Livre, Amazon, Shopee, among others) respecting their own SLAs.
- 03
International D2C
Shipping to consumers abroad — with support from cross-border logistics operations.
- 04
Scattered B2B
Delivery to physical stores, franchisees, or resellers in fractional orders.
- 05
Value-added services
Kitting, gift assembly, personalization, gift packaging, serial control.
From start to close-out.
- 01Stage
Receipt and addressing
Receipt of merchandise, checking, addressing in WMS, and making available for sale.
- 02Stage
Order integration
Connection with the client's ERP/platform for automatic order capture.
- 03Stage
Picking
Collection of items per order according to the defined separation rule.
- 04Stage
Packing and aggregated services
Packaging, labeling, insertion of invoice, and additional services when contracted.
- 05Stage
Dispatch
Issuance of fiscal document, collection by carrier, and release of the order.
- 06Stage
Post-dispatch
Tracking until delivery, occurrence handling, reverse logistics when applicable.
Usual documents.
- Outgoing invoice (NF-e)
- Carrier's CT-e
- Tracking by shipping code
- Electronic proof of delivery
- Reverse logistics documents when applicable
Who does what.
What technical coordination prevents.
Unsignaled stockout
Lack of live integration between WMS and platform sells product without stock — generates cancellation and reputational damage.
Inventory discrepancy
Without cyclical counting and rigorous checking, shortages and surpluses appear that are difficult to audit.
Marketplace SLA breached
Each marketplace has its own metrics. Non-compliance leads to penalties and reduced exposure.
Poorly handled returns
Reverse logistics without a defined process leads to loss of goods and tax liabilities.
How we operate, transparently.
The fulfillment operation is executed in approved partner logistics centers, with WMS and integration with ERPs/marketplaces. Technical and commercial coordination is handled by JD Trade. We do not operate our own fulfillment center.
Details that speed up your quote.
Send the data below so we can respond faster. We don't send generic quotes — every plan is tailored to your operation.
- 01Monthly order volume and seasonality
- 02Active SKUs and inventory policy
- 03Platform or ERP to integrate
- 04SLAs per channel (e-commerce, marketplaces)
- 05Necessary value-added services (kitting, gift wrapping, etc.)
- 06Reverse logistics policy